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Real life examples
Real life examples: Valerie's story
Real life example of Total Motor Assist in action: Valerie's story

Val is in her late 50’s and lives in London

She drives a 2010 Land Rover Discovery TDV6

She has a £200 voluntary excess on her car insurance

She has 5 years unprotected no claims bonus

Her car insurance premium with the no claims is £349 a year

She has no accident recovery with her insurance or breakdown cover

She had an accident while on a weekend break in Scotland

The third party did not admit liability at the scene

We recovered Val's car from the roadside in Scotland free of charge – this would have cost her £250 without us.

Val didn’t have to pay any of her insurance excess to get her repairs completed with us – so we saved her £200 there.

Because she didn't have to claim on her car insurance with us, Val didn't lose her no claims bonus - saving her £130 on renewal.

We saved Valerie a total of £580 

...plus the like-for-like replacement car we delivered to Val's home for her to drive free of charge
We also delivered Val a much better car than she would otherwise have got from her insurer. She drove it free of charge while we managed her repairs. Just compare this to the kind of courtesy car she would have got without us...
A car like Valerie's: a 2010
Land Rover Discovery TDV6
The car we delivered: a 2015
Land Rover Discovery TDV6
The courtesy car Val would
have got from her insurer

What does Valerie say about us?

"Absolutely superb service! Amazing. I was really worried immediately after the accident, because I was so far from home
and there was no way I was going to be able to drive the car or get home easily. But I had my TMA Glove Box thingy so I rang
the helpline and the help I got was wonderful. It's not just the money I saved, which is great, it's the way I was cared for."

Assist Protect Ltd is regulated by the Data Protection Act 1998 and is registered with the Information Commissioner's Office under registration reference Z2148051.

Assist Protect Ltd is an appointed agent of One-Stop-Law Limited who are regulated by the Claims Management Regulator in respect of
regulated claims management activities under Authorisation Number CRM27266, details of which can be found at www.claimsregulation.gov.uk

Registered office: Mercia Place, 2 Main Street, Repton, Derbyshire, United Kingdom, DE65 6EZ Company No. 7184256.

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